Privacy Policy

Last updated: October 5, 2025

At Kairos, your trust is our priority. We are committed to protecting your privacy and ensuring that your personal data is handled with care, transparency, and discretion.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.kairoswatchco.com (the “Site”).

By using our Site, you consent to the practices described below.

1. About the company

Company Name: Kairos

VAT number: IT18111731008

Business address: Viale degli Astri, Rome, Italy

Note: This is a private office address and not a retail location open to the public.

Contact: info@kairoswatchco.com

2. Types of data we collect

Personal data:
We collect the following personal data when you place an order or interact with us:

Name and surname
E-mail address
Shipping address
Phone number (if provided)

Non-personal data:
We may also collect data such as:

Browser type
IP address
About your device
Website usage data (via cookies and analysis tools)

Sensitive data:
We do not collect sensitive data (such as health, biometric, or financial information). All payment information is securely handled by authorized third-party providers.

3. How we collect data

We collect your data through:

Forms on our website (for example, during checkout or when signing up for the newsletter)
Cookies and tracking technologies
Communications via email, customer support, or social media
Third-party analytics tools, such as Google Analytics

4. Purpose of data collection

We use your data to:

Process and fulfill orders
Communicate with you about your order
Improve and personalize our website and services
Send marketing emails (only if you have given your consent)

5. Data sharing

We do not sell or rent your personal data. However, we may share it with :

Third-party service providers (e.g., Shopify, Google Analytics, Shopify Payments) for site management, analytics, and payment processing. These parties are contractually obligated to use your data only for the specified purposes and to protect it.
Shipping partners to fulfill and deliver your order

6. Data retention

We retain your personal data for as long as necessary to fulfill the purposes set out in this policy or as required by law .

If you have an account with us, we retain your data until you request its deletion.
You can request deletion of your data at any time by contacting us at: info@kairoswatchco.com

7. Data security

We take reasonable precautions to protect your personal information.

Our store is hosted on Shopify, which uses industry-standard security measures.
All payment information is processed securely through Shopify Payments; we don't store credit card or other payment information.

8. Your rights

Under applicable data protection laws, you have the right to:

Access your personal data
Correct any inaccurate or incomplete information
Request the deletion of your personal data
Revoke your consent to data processing at any time

To exercise these rights, please contact us at: info@kairoswatchco.com

9. Cookie

We use cookies to:

Analyze website traffic
Personalize your experience
Remember your preferences

When you visit our site for the first time, a cookie banner will allow you to accept or manage your preferences. You can also change your browser settings to control or block cookies.

10. International data transfers

We do not transfer your personal data outside the European Economic Area (EEA). All data is processed within the EEA in accordance with GDPR requirements.

11. Children's privacy

We do not knowingly collect data from children under the age of 16. If we become aware that such data has been provided, we will promptly delete it.

12. Changes to this privacy policy

We may update this Privacy Policy from time to time. When changes are made, we will notify you via email or a notice on our Site. We encourage you to check this page regularly.

13. Contact information

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at the following addresses:

E-mail: info@kairoswatchco.com